Dibs support

Need help with Dibs? Email support@dibsclaims.com.

Include the email you use to sign in, what happened, and your app version. Please don't send passwords, verification codes, Social Security numbers, or settlement Claim IDs.

Subscriptions and purchases

In Dibs, open Me → Manage subscription to manage your plan. You can also manage subscriptions with Apple. Cancelling stops future renewals; deleting your Dibs account does not cancel your Apple subscription.

If you paid but Pro is missing, sign into the same Dibs account, then use Restore purchases on the paywall with the Apple Account used to buy it.

Apple handles App Store billing and refund decisions. To request a refund, visit Apple's refund support.

Claims and payments

The settlement administrator handles claim decisions and payments. For a claim's status, missing payment, or eligibility question, use the contact information on the official settlement website. Dibs cannot approve a claim or issue its payment.

Privacy and account deletion

To delete your Dibs account, open Me → Delete account. For other privacy requests, email us. Read our privacy policy, terms, and results disclaimer.